DemandVoice Partners With VoiceGenie® For Interactive Voice Response (IVR) Hosting Solution

Combination of VoiceGenie's industry-leading VoiceXML Platform and DemandVoice's Pure-Play hosting model benefits customers

For media or analyst inquiries, please contact:
Bryan Socransky
Marketing Director
VoiceGenie Technologies Inc.
bsocransky@voicegenie.com
1-416-736-0905
Linda Healan
Public Relations for
DemandVoice, LLC
lhealan@healanpr.com
1-678-889-8057

San Francisco, SpeechTEK West –January 30, 2006 - VoiceGenie Technologies Inc., the proven performance leader in standards-based software platforms powering customer contact solutions and next-generation networks, announced today that DemandVoice, LLC has licensed VoiceGenie's industryleading VoiceXML platform to better meet the requirements of enterprises desiring a hosted IVR service. "VoiceGenie's VXML platform is a great foundation for a reliable and scalable IVR service. I am very impressed with the quality of VoiceGenie's product and its staff," said Mark Rayburn, DemandVoice President & CEO. "With the advent of VoiceXML and other distributed technologies, more and more of today's businesses prefer hosted solutions once they find that the security, reliability, quality, performance, and scalability meets or exceeds what an enterprise can provide on premise." DemandVoice has installed VoiceGenie 7 and now can offer hundreds of VoiceGenie ports to its customers. In addition, DemandVoice provides a staging environment, which allows for rapid debugging of customer-supplied or third-party speech applications, prior to going with a production environment. The DemandVoice hosting service handles inbound and outbound dialing solutions initiated through a serviceoriented architecture (SOA).

"DemandVoice's single-minded focus on operations and its ability to integrate and deliver all the pieces of a superior, hosted IVR solution impressed us, and we are pleased DemandVoice chose us as a major part of its VoiceXML solution offering," said Frank Tersigni, VoiceGenie VP of Marketing and Business Development.

"Over two years ago, with a very successful gateway in production, VoiceGenie elected to refactor its core product with an eye toward the future," Rayburn added. "To me, this demonstrated not only the company'slong term vision and dedication to quality, but also their confidence in the technical staff and their commitment to the industry. Today VoiceGenie is enjoying the rewards of a more performant platform and flexible architecture, making it an excellent choice for a hosted service such as ours. One example of this sound engineering is found in VoiceGenie's Session Initiation Protocol (SIP) implementation. VoiceGenie's SIP offering is mature, well tested, solid, and extensible. We use SIP to cut costs, raise performance and increase densities while improving reliability and offering more features, faster. VoiceGenie allows us to grow and scale to meet our customers' needs."

Benefits of Pure-Play Hosting Model
DemandVoice believes many enterprises wanting to establish an IVR solution prefer the impartiality of a hosting pure-play which expands their range of choices rather than force fitting them into a "onesize fits all" offering. Pure-play hosting promotes richer partner networks and gives the customer freedom to pick the best players for the best solution. Moreover, this model eliminates concerns that the application hosting company will choose its own solution over the carriers or products that make up the solution.

About DemandVoice, LLC
DemandVoice, headquartered in Metro Atlanta, is a standards-based voice application hosting service providing VoiceXML, Automatic Speech Recognition (ASR), and Text-to-Speech/Speech Synthesis (TTS) hosting services for touch-tone or speech-enabled IVR applications. DemandVoice houses its platforms in superior quality, fully redundant, geographically dispersed, carrier-neutral facilities designed for security, reliability, and high capacity. The voice hosting model provides DemandVoice a unified focus on operations, encourages close relationships with partners by eliminating channel conflict, and brings the end user a best-of-breed solution. To learn about DemandVoice's global network and how to avoid large capital expenditures for state-of-the-art technology, reduce integration and deployment risks, speed time to market, and present the best caller experience for ultimate customer satisfaction, visit www.demandvoice.com.

About VoiceGenie Technologies Inc. VoiceGenie IVR software platforms provide the most flexible open standards infrastructure for supporting next-generation speech-enabled contact centers. VoiceGenie's platform is renowned for excellence in VoiceXML and also supports other emerging standards such as CCXML, X+V, SIP and MRCP. Deploying speech solutions with the VoiceGenie platform results in the lowest total cost of ownership and the best overall solution in terms of reliability and performance –VoiceGenie 7 delivers a consistent and repeatable user experience regardless of platform loading. VoiceGenie software powers some of the largest IVR deployments in the world. Our customers include leading organizations such as Scotiabank, Sony, AIG, AT&T, Air Canada, Bank of New York, Bell Canada, Citibank, Eastman Chemical, France Telecom, Hertz Germany, India Times, Merck, Motorola, Netfl ix, New York Daily News, SCANA, Suncoast Media, Ticketmaster, TV Guide, Tyco, Verizon, and many others.

More information can be found on the company's web site at www.voicegenie.com

VoiceGenie is a trademark of VoiceGenie Technologies Inc. Other brands and products referenced herein are the trademarks or registered trademarks of their respective holders.